Last updated: May 2025
Please read these Terms of Service carefully before enrolling. By enrolling in any Hernando Senior Wellness service plan, submitting an inquiry, or using this website, you agree to be bound by these Terms.
Hernando Senior Wellness provides non-clinical, private-pay Homemaker & Companion Services (HCS) in Hernando County, Florida, registered with the Florida Agency for Health Care Administration (AHCA) under applicable HCS regulations.
Important — Scope of Service: Our wellness visitors are not licensed medical professionals, nurses, therapists, or home health aides. We do not provide medical care, nursing services, physical therapy, or clinical assessments of any kind. Our visits are observational, companionship-based, and safety-oriented. Nothing communicated by our visitors, in our reports, or on this website constitutes medical advice, diagnosis, or treatment.
Our services are available to adults aged 18 and over enrolling on behalf of themselves or a senior family member. You represent that you have the legal authority to enroll the senior in our services and to agree to these Terms on their behalf.
Enrollment is complete when payment is successfully processed and confirmed via our WooCommerce / Stripe checkout. We will contact you within 24 business hours of enrollment to schedule the first visit.
| Plan | Price | Billing |
|---|---|---|
| Single Visit | $70 | One-time |
| Bi-Weekly Boost | $140 | One-time |
| Flexible Visit Pack | $70/visit | One-time (1–4 visits) |
| Monthly Wellness Plan | $400 | Monthly subscription, cancel anytime |
| Annual Care Agreement — Monthly Payments | $345 | Monthly × 12, auto-cancels after 12 payments |
| Annual Care Agreement — Full Year Prepay | $4,140 | One-time payment |
Prices are in U.S. dollars. We reserve the right to adjust pricing with 30 days' advance notice to enrolled clients. Annual Plan clients who have signed a service agreement will not be subject to mid-term price changes.
All payments are processed securely via Stripe. We store only the last 4 digits and card brand; full card numbers are never stored on our servers.
If a payment fails, we will attempt to re-process once and notify you by email. If the second attempt fails, visits may be paused until the billing issue is resolved.
Non-refundable after visit completion: Visits that have already been completed are non-refundable. If a visit was scheduled but not completed due to our error, we will either reschedule or credit your account.
Monthly Wellness Plan cancellation: Cancel anytime with 7 days' written notice to info@vatiyk.com before your next billing date. Visits remaining in your current paid billing period will be honored.
Annual Care Agreement cancellation: Annual Plans require a signed service agreement. Early cancellation of an Annual Plan (Monthly Payments or Full Year Prepay) may be subject to an early termination fee as specified in your signed service agreement. Contact us to discuss your circumstances — we will always try to work with you.
Refunds: Unused visits on one-time plans (Single Visit, Bi-Weekly, Flexible Pack) may be refunded within 30 days of purchase if no visit has been scheduled or completed. After 30 days or after a visit has been completed, all sales are final.
Hernando Senior Wellness provides non-clinical, observational services only. We are not responsible for, and expressly disclaim liability for:
In the event of an emergency observed during a visit, our visitors will call 911 and immediately notify the designated emergency contact. Our liability for any claim arising from our services shall not exceed the total amount paid by the client in the 3 months prior to the event giving rise to the claim.
Your use of this site and enrollment in our services are also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Our Safe Surroundings walkthrough is a visual, non-professional safety observation intended to identify obvious hazards (loose rugs, lighting issues, grab bar stability, etc.) for communication to the family. It is not a professional home inspection, structural assessment, or engineering evaluation, and should not be relied upon as such. Findings are shared informally with the designated family contact and do not constitute professional reports under Florida Chapter 468 or any other professional licensing statute.
These Terms shall be governed by the laws of the State of Florida. Any disputes arising from these Terms or our services shall first be submitted to good-faith mediation in Hernando County, Florida, before any litigation is pursued. The prevailing party in any dispute may be entitled to reasonable attorney's fees.
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our services after a change to these Terms constitutes acceptance of the revised Terms. For material changes affecting enrolled clients, we will provide 30 days' advance written notice by email.
For questions about these Terms, cancellations, or concerns:
Hernando Senior Wellness
Phone: Toll Free (888) 992-1834
Email: info@vatiyk.com
Hernando County, Florida